Amazone Business Solutions
Taking your project in the right direction
Amazone Business Solutions
Our Services
Call Center
Project Management, On-site solutions support, Off-site Call Centers support, Solution testing/validation services, Support for all types of business processes and systems. Professional & affordable customer communication solutions for your small to midsize business.
If your customers are real people, then why should you not provide them a real customer experience? "ABS" provides brand care solutions by call handling and web-based customer support services for managing your brand reputation across all communication channels. Allow us to serve your customers with our tested call answering services, outbound or inbound sales which deliver highest customer conversion rates.
Outsourcing
ABS has worked with companies across the globe in maximizing their business goals. Whether it is providing technological advancement and support for a large manufacturing organization, our breadth and depth of outsourcing experience have resulted in several long-term customer partnerships, obvious from our near perfect customer retention rate.
The outsourcing from ABS is to help and run customer business at the lowest possible cost which reduces total cost of ownership and clients are happy to invest negligible expenses to run a smooth business.We provide onsite and In-house our expertise to help customers. Our valuable customers across the globe have flourished their business by using ABS outsourcing services. You can set up your offshore development offices here and get an advantage of the cheap workforce without compromising on quality.
Project Management
ABS deals all project management by using Agile methodology and SCRUM Framework with initiating, planning, monitoring, and controlling the activities required to fulfill the project commitments, and reporting their status to the project stakeholders. The software development process deals with the technical aspects required to complete a project or product.
Project management is an integral process to have full control over the process and. In order to monitor on a daily basis within the internal team, we use world-class tracking software JIRA which helps us to have full control on projects from monitoring until the successful delivery to customers. This is to ensure what is the agreed timeline left to meet the deadline thus helps us to deliver in time.
Business Solutions for Call Centers
We have a select staff of collection, customer service, sales and call center experts skilled in assessments, manager training, skill certifications and mentoring and tailored Management Operating Systems. A.B.S enjoys the support of associate companies providing further depth in scoring, technical systems and recruiting.
At ABS our consulting staff have many years directly related experience, often running centers themselves for major companies before joining ABS.
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Improve Your Call Center
Since 2013, we have helped clients build and sustain major improvements in call center performance, morale, and profits. We implement Best Practices and High-Performance Management for our clients. Let us take your organization to the next level.
Our Story
ABS has a select staff of collection, customer service, sales, and call center experts skilled in assessments, manager training, skill certifications, mentoring, and tailored Management Operating Systems. We work with associate companies to provide depth in scoring, technical systems, and recruiting strategies.